Submitted by Jesse on Mon, 10/31/2011 - 08:25
After two, days #CharterNY Internet service is back. Communication wasn't great, but when you got through to people yesterday they offered a month's free service. I think most people would have preferred the service.
The call center is somewhere far away, and that makes it hard to know what's happening and even how wide-spread the outage is. I think there are two lessons to be learned:
Submitted by Jesse on Mon, 10/24/2011 - 13:53
We'll be talking about Facebook Pages for nonprofits and community groups. The price is right (free), and with just a few steps you can get your Page up and running. We'll cover some of the dos and don'ts. I just helped the Saranac River Trail group put up a Facebook Page, so we'll use it as an example (http://facebook.com/saranacrivertrail).
Submitted by Jesse on Sun, 08/28/2011 - 13:31
NYC is turning to crowdsourcing to augment its 311 telephone reporting system. Visit NYC Severe Weather to report a problem or see what others have reported.
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